Northford Coaching Process

Business performance coaching is a valuable process that helps individuals and organizations enhance their effectiveness and achieve their goals. 

• Assessment:
  • The process begins with assessing the current state of business. I work closely with the founder(s), managers, executives, or senior teams to understand  strengths, weaknesses, and areas for improvement.
  • This assessment involves gathering information about performance metrics, individual behaviors, and organizational dynamics.

• Goal Setting:
  • Once the assessment is complete, the next step is to set clear and specific goals. These goals align with the individual’s or team’s aspirations and the organization’s overall objectives.
  • Key to your successful transformation is taking ownership of a longer term view as to how your business will grow. The three year plan works back from three or four "big, audacious goals" and uses goal setting theory to lift everyone up and exceed your expectations.
  • Goals may include improving leadership skills, enhancing communication, boosting productivity, or achieving specific business outcomes.

• Action Planning:
  • I collaborate with the coachee (the person receiving coaching) to create a customized action plan.
  • The plan outlines specific steps, milestones, and strategies to achieve the identified goals.
  • It may involve skill development, behavior modification, or process improvements.
    
• Growth Team
  • Creating mini-CEOs by delegating key tasks and goals from the three year plan down to the most junior team members, builds bottom up strategy, ownership of change and accelerates talent through the business. It also takes many of the more mundane tasks off the senior leadership's shoulders.

• Implementation:
  • We then put the action plan into practice. This involves actively working on the agreed-upon strategies.
  • Monthly coaching sessions provide guidance, support, and accountability during the implementation phase.
  • I use various techniques, such as role-playing, feedback, and experiential learning to help get the best out of individuals and teams.

• Review and Feedback:
  • Periodic reviews assess progress toward the goals. Coaches and coachees discuss what’s working well and any challenges faced.
  • Constructive feedback helps refine the approach and make necessary adjustments.
  • Celebrating small wins and acknowledging achievements also play a crucial role in maintaining motivation.

• Continuous Improvement:
  • Business performance coaching is an ongoing process. I am continuously learning, adapting, and refining my skills.
  • I encourage reflection, self-awareness, and a growth mindset.
  • As new goals emerge or circumstances change, my coaching process evolves accordingly.

Each month we meet to review and amend the next month and quarter in the three year plan, looking back at what worked and what did not, then adapting to what's coming. We also use these sessions to focus on key needs that are causing immediate issues such as resourcing, finance or your sales funnel.